FAQ

  • FAQIN CASE OF EMERGENCY
    In case of severe chest pain, shortness of breath or a threat to life or limb, CALL 911 or proceed directly to an Emergency Department.

  • FAQWHAT IS ACUTE CARE? 
    Sometimes a symptom or medical problem may not be a true emergency, but it is uncomfortable or serious enough to require same-day evaluation or treatment. If this is the situation, you have several options to receive same-day medical treatment. Please note that unlike the ER, acute care visits sometimes require a phone call to make an appointment. Acute care visits are also billed differently than regular office visits, so you may want to contact your insurance company to check your policy.

  • FAQDURING BUSINESS HOURS
    If it is during normal business hours, always call your primary care physician first. Along with regularly-scheduled appointments, some offices (including Fruita Family Medicine) have a number of same-day appointments set aside for acute issues.

  • FAQAFTER-HOURS OPTIONS
    If your doctor’s office is closed, acute care services may be an option.

    COMMUNITY CARE OF THE GRAND VALLEY (Available for appointments, walk-ins welcome. No primary doctor required)
    PHONE: 970-644-3740
    ADDR: 1060 Orchard Ave, Suite N (Community Medical Plaza, Orchard and 12th St)
    HOURS: MON-SAT 8 AM - 8 PM, SUNDAY 12-4 PM NOTE: Accepts all insurance including Medicaid, Medicare, or CHP Plans


  • FAQPSYCHIATRIC/SUICIDE CRISIS HOTLINE
    1-800-SUICIDE (970-241-6022)

  • FAQCALLING YOUR DOCTOR AFTER HOURS
    If something is wrong and you're not sure what to do, you may call your doctor's office to speak to the "On Call" physician for that practice. Every practice works a little differently and has a different call system. At Fruita Family Medicine of the Grand Valley, you may call the main number (970-858-6677) and if the office is closed, you will have the option to call the "On Call" doctor.

  • FAQNARCOTICS
    Download the Fruita Family Medicine of the Grand Valley's controlled-substance policy for detailed information.

  • FAQHOSPITALIZATION
    Our doctors have staff privileges at Community Hospital, St. Mary's Hospital, and Colorado Canyons (formerly Family Health West) Hospital, although all non-newborn inpatient hospital care is covered by hospitalist (hospital-specialty) teams at Community, St. Mary's, and Colorado Canyons hospitals, who communicate directly with Dr. Gao and Dr. Rimmey regarding inpatient admissions so records and care are coordinated. Routine newborn baby care is still directly managed by Dr. Gao and Dr. Rimmey themselves at Community Hospital and St. Mary’s Hospital.